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We are now an authorised Gigaset pro Reseller PDF Print

Cyber-cottage.co.uk are proud to announce they are now Authorised Gigaset Pro resellers.

We can now supply the complete range of Gigaset Dect and Desk phones including the exciting DX800a Mini PBX

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Gigaset pro is a brand new range of professional IP desk phones and SME PBX's along with some great mix-and-match DECT handsets and SIP enabled bases providing you with even more flexibility.

Gigaset's tailor-made professional phone systems with world-renowned German technology meet all the requirements – price, performance, innovation, utility, and interoperability – giving providers, VARs, and businesses:

  • Cost-effectiveness
  • Scalability, flexibility, and interoperability
  • Business calls with exceptional voice quality
  • Quick and easy setup
  • Easy in-house management & maintenance
  • Sophisticated call management features
  • A premium, award-winning look
  • Bluetooth® technology
  • Energy-saving features

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Sip attacks and what Datacenter operators can do PDF Print

More and more we are seeing SIP brute force attacks from hosted servers. These aren't really hacking attempts as in many cases they just try the same user and password Millions of times.

We block these attacks automatically on out servers but that doesn't stop the traffic, They carry on till we get the Data-center to shutdown the server. Which can be difficult.

We have seen attacks recently from Germany on the increase in particular one data-center based in Berlin. The staff here DO NOT respond in a timely manner to abuse reports and it has taken upto 4 days to get the servers shut down. They claim that if they shut the server down it infringes the customers rights. we have pointed out to them that they clearly state in their AUP that the server cannot be used for this purpose.

"a. Utilize the Services to cause denial of service attacks against ***** or other network hosts or Internet users or to otherwise degrade or impair the operation of ******s servers and facilities or the servers and facilities of other network hosts or Internet users;"


If if they do the server will be shut down. So why dont some datacenters respond? This is an interesting one, At the datacenter in Berlin the attcks always started round the same time on a Sunday Morning on a clean dedicated server and had all the finger prints of  human not Bot activity, as with bots we see them try a few times and then give up.

When the attack is finally stopped we get no explanation or in the case of it taking many days, apologies for taking so long.

I do think its time for Data-center operators to take their AUP's seriously and enforce what they say.

 

10, 20 and 30 years on. PDF Print

This week has been full of memories spread over the last 30 years.

So 30 years ago, in Sept 1981 I had left school that summer and had started work at what is now known as BT, What brought back memories was that I recently went to a year of 1981 school reunion, Not the type that you see in the Cinema but a good old fashioned drink, Judging by some of the Facebook comments after, some may have drunk a tiny bit too much, But hey that's what makes these things fun. This brought back many memories from school including the feeling of impending terror as we heard the clicking of Mrs Alcocks heels heading towards us. But also the good times, School trips, Bunking off and Under-age drinking in the very same pub that We met in for the reunion.. It was really strange and really great to see people Ive not seen in 30 years, and in many cases see how little people have changed.

I will now step forward 10 years to September 1991, I had now left BT which by now had gone through many changes, and was now cycling across Nepal, My Bike in Nepal Travelling across SE Asia by as many different means as possible, including a Smuggling Boat from Singapore to Sumatra before finally arriving in New Zealand. This was a great and in many ways a care free time for me, Cycling where I wanted when I wanted.

Moving forward to 2001 I was now married and We didn't know it but the World was about to change. The week started as normal, I was in Ipswich at NTL's Network Operations Centre training staff. The 11th started as normal The mornings training had gone well, but then just before 2pm there call from the NOC, We rushed in to see the feed from Sky on the screen and people standing transfixed, staring at a burning tower on the screen, We continued to stand transfixed as the second plane hit. The day continued in a surreal manner as companies called in asking why they could get though to their US offices. In many cases this was just congestion because the lines were busy but in some cases this was for what was by now a far more obvious and chilling reason.

That was 10 years ago and it heralded a change in the world order, and its fair to say not for the better, We are in a recession again as it was when I left school in 1981, War unrest and intolerance abound as it did in Kosovo and the Gulf in the early 1990's.

So what has those 30 years brought us for the better, Well the one massive thing has been the growth of the Internet and communications, This has allowed people to get and keep in touch in a way they never would have been able to back in 1981 or even for that matter in 1991. Social media has made the World a smaller place, You can Tweet or post on Facebook as soon as something happens and its read on the other side of the world almost as it happens. Perhaps a Tweet is finally proof of the "Butterfly effect"* be it a 21st century one:

*"The phrase refers to the idea that a butterfly's wings might create tiny changes in the atmosphere that may ultimately alter the path of a tornado or delay, accelerate or even prevent the occurrence of a tornado in another location. The flapping wing represents a small change in the initial condition of the system, which causes a chain of events leading to large-scale alterations of events"

This effect was most recently seen in the Middle east where dictators have been overthrown and people liberated. 

So maybe in the next 10 years the flapping of those tiny wings will bring peace and stability again to this world,

Lets all hope so.

Back again PDF Print

Its been a while since I posted a blog entry, Well it has been busy so its not all bad. So what have we been doing ? Well I have to confess that yes I did queue up on launch day for the iPad2, and yes it was sad but it is such a great tool I don't regret it on bit. This entry is typed on it using the Apple BlueTooth keyboard. It a rare thing for me to get out a laptop now. 

On a personal level I have finally finished my 1990's Vintage Campag equipped Look Road Bike, So will be doing more cycling over the Summer trying get get fit.

Business wise we have been very busy, Recent projects have been the type we like to get our teeth into, That is different and interesting. One project has been the roll out of a platform that allows Chauffeurs to call their office using their own mobile at no cost to themselves. This was based on Asterisk, using our callback API. Asternic's Stats package and Gradwell VoIP trunks. We have are now rolling out the next part of the system which will mean that you as a customer will be able to call in and if your mobile is recorded on the booking, you will automatically be told where and when you will be able to pick up car. 

We have also been working with another customer on a rather complicated CTI integration. What has made it complicated is that the software, A restaurant booking system is a "Closed"  ActiveX with no CTI options. We have provided a CTI "popup" that tells the agent the Restaurant the callers want and provides caller Details as well as links to open the Correct restaurant and also a link to open a Google Sites portal for that Restaurant, as well as logging all the data to a Mysql database.

On the negative side, It seems that Voip hacking is on the increase we are seeing more and more IP addresses being banned in our servers log files. We will shortly be posting a list of rogue IP addresses shortly, But it seems that they are getting more cunning, we have recently seen an increase of the exploit of Trixbox systems that have the wwwadmin password left as default. The hackers are cunning, The don't 'hammer' the system, they are using a Bot to find servers that are exploitable then a couple of days later they come back and get the user and password of an  extension as well as add a route to get out.  Then they start making calls, Not loads of calls so as to raise suspicion, But enough to wipe out your credit. 

 

 

When is a Phone not a Phone PDF Print

When its an iPod 4G Touch

After much pestering my 8 yo daughter got a 4th generation iPod touch for her Birthday. And me being me after looking at it I decided with the help of the Apps store to see how close to a iPhone I could get it.

So it has facetime which is great and I wont cover here yet, But I wanted to control her access to services. so first App to be installed was Linphone,

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Sip attacks are on the increase, Read or article on Sip security and look at the ITSPA document as well to make sure you are secure

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